Mass General Brigham Patient Gateway Your Health, Your Way

A Digital Portal to Your Health Records

Mass General Brigham Patient Gateway is a secure online platform designed to empower patients by providing easy access to their health information. This innovative tool allows individuals to actively participate in their healthcare journey, fostering a deeper understanding of their medical conditions and treatment plans.  

Key Features and Benefits

  • Access to Health Records: Patients can conveniently view their medical history, including diagnoses, medications, allergies, and immunization records.   
  • Secure Messaging: Patients can communicate directly with their healthcare providers, ask questions, and receive timely responses.   
  • Appointment Scheduling: Easily schedule, reschedule, or cancel appointments online, saving time and effort. 
  • Test Results: Access laboratory and imaging results as soon as they become available.   
  • Bill Payment: Review and pay medical bills online, streamlining the financial aspect of healthcare.   
  • Personalized Health Information: Receive tailored health information and educational materials based on individual needs.

How to Enroll

To enroll in the Mass General Brigham Patient Gateway, patients can typically follow these steps:

  1. Visit the Enrollment Page: Access the enrollment page on the Mass General Brigham website.
  2. Provide Required Information: Fill out the necessary information, including personal details and contact information.
  3. Create an Account: Set up a secure username and password for your account.
  4. Verify Identity: Follow the verification process, which may involve answering security questions or providing additional identification.   

Tips for Optimal Use

  • Strong Password: Create a strong, unique password to protect your health information.
  • Regular Logins: Log in regularly to stay updated on your health records and messages.
  • Security Measures: Be cautious of phishing attempts and avoid sharing your login credentials with others.
  • Contact Support: If you encounter any issues or have questions, reach out to the Mass General Brigham Patient Gateway support team for assistance.

By embracing the convenience and security of the Mass General Brigham Patient Gateway, patients can take control of their health and build stronger relationships with their healthcare providers.